Terms & Conditions


  • All products are subject to availability. In the event of any supply difficulties, we reserve the right to substitute with a product of equivalent value and quality, if the same is unavailable after order confirmation notification.


  • While to checkout (place the order), you will be required to provide us with a few personal details, including the phone number and/or email id, along with those of the intended recipient and all necessary payment details.

Coupons can apply only for orders above Rs.299 [ Promo Code / Coupons will be informed in our home page time to time. Please refer our website for regularly for more offers ]

* We accept payment by Paypal, COD, Pay for and all major credit cards / Debit Cards, Netbanking (Visa, Master)

* By clicking on the ‘place order’ button at the end of the order process, you are consenting to be bound by our terms and conditions contained in these Terms and Conditions appearing anywhere on the thiruvarur.in site.

* Submitting your order is subject to our acceptance of this offer. We will send an email confirmation of your order details to advise that we are processing your order via the email address you provide. We will not consider ourselves bound by a contract with you until we have issued this email confirmation.

* We accept payments online using Visa and MasterCard credit/debit card in INR (or any other agreed currency)

* We do not encourage modifications to the products which are harmful or insulting the recipient.


  • Free delivery Only applicable for orders PinCode listed in our portal, for any other location, shipping charges are applicable (Time to time Free Delivery will be announced by www.thiruvarur.in as a promotion. You can visit our home page for promotional offers details]
  • We don’t deliver outside Tamil Nadu.
  • We will attempt the delivery once in a schedule, and if the recipient is not available the shipment will return back to our Store, customer can collect the item from our store directly.

* Shipping Methods – If you wish a delivery to be made within a specific time period, you can choose the respective shipping method shown on the respective product page. Please note that some shipping methods are subject to availability and that at certain times of the year the charges for the service may vary. The information and the available shipping methods is always provided on the respective product pages when you place your order.

* Deliveries are available only on the days mentioned (that can be selected) in the calendar provided on the respective product page. If you could not choose a delivery date of your choice, it means a delivery is not possible on that day. Please contact our customer service team if you need any suggestions on any other gifts that may be available for your choice day.

* To avoid problems or delays with delivery, please ensure that you have provided with the full address details, including accurate Pincode of the recipient and telephone number so that it would be easy for our delivery services to locate them. It would also be very helpful if you provide us with your daytime contact telephone number or e-mail address so that we can notify you in the event that any delivery problems are encountered.

* In the case of delivery to certain locations, where a third party is involved, such as offices, hotels, and other business locations, the signature / sms of any person authorized to accept delivery on behalf of the organisation shall be accepted as proof of delivery to your chosen recipient.

* Please be aware that the carrier will deliver the goods to the address provided in good faith and we cannot accept responsibility if the intended recipient is no longer at that address and the receiver refuses or fails to return the items

* We cover delivery in and around Tamil Nadu, Primary location as Thiruvarur, Chennai, Nagapattinam, Mannargudi, Thiruthuraipoondi & Kumbakonam region only (Currently).